The condition lawyer general’s place of work has filed accommodate versus an Allentown property advancement business, accusing it of misleading, high-pressure sales techniques.
Curtis Overall Service, Inc., took advantage of prospects — a lot of of whom ended up elderly and lived on your own — by making use of misleading practices to trick them into paying for pointless get the job done, Legal professional Typical Josh Shapiro explained in a news launch.
The suit names the corporation and two workers, manager Richard Price tag and subject supervisor Matthew Price.
“Curtis Complete Provider flat out lied to Pennsylvanians,” Shapiro stated. “They misinformed people about their correct to cancel contracts and in some scenarios, refused cancellation outright. They applied poor information, partial info, and filthy tips to pad their charges at the cost of more mature Pennsylvanians.”
The accommodate charges that the corporation prompt shoppers purchase products that have been unwanted and in some situations inappropriate for the customer’s home. Some clients have been asked to indication incomplete invoices that have been afterwards loaded out or altered by a Curtis staff, the suit suggests, though clients who experimented with to terminate contracts were being typically refused, and in some cases threatened with lawsuits.
The Costs allegedly employed superior-pressure and scare techniques to influence buyers their health and safety had been at risk if they didn’t make recommended buys and insisted on commencing perform instantly to discourage 2nd thoughts.
Customers ended up supplied the impression that they have been having out a financial loan for dwelling advancement solutions in a specific volume, only to later learn they experienced signed up for a credit score card and had been responsible for purchases in surplus of the quantity verbally agreed to, the suit costs.
Shapiro’s news release cited the circumstance of Kathy Reither of Northampton County, who termed Curtis Whole Provider two times in advance of Christmas when her furnace was obtaining problems.
“Curtis Full Assistance produced all these statements,” Reither stated. “All these issues that were mistaken with my furnace, that if he even experimented with to thoroughly clean my furnace it was likely to crumble. All lies.”
Customers who imagine they or family members users may well have been victims of misleading methods by Curtis Overall Service can file a grievance on line with the Bureau of Consumer Protection, e mail [email protected] or phone 800-441-2555.
Customers are also urged to check with elderly relatives customers if they experienced a detrimental working experience with Curtis Whole Company and report any these kinds of issues to the Business of Lawyer General’s Bureau of Consumer Defense.
Contractors who have information and facts regarding the alleged small business tactics of this company should also contact the bureau, Shapiro reported.
The suit was submitted in Lehigh County Court by deputy lawyers basic Melissa Kaplan and Shawn Bachman.